Privacy Policy

Your privacy matters to us. This comprehensive policy explains how felorithvuna collects, uses, and protects your personal information while providing financial fraud prevention services.

Information We Collect

felorithvuna collects various types of information to provide effective financial fraud prevention services. We gather personal details including your name, email address, phone number, and postal address when you register for our services or contact us directly.

Financial information forms a crucial part of our fraud prevention analysis. This includes transaction histories, account details, payment patterns, and suspicious activity reports that help us identify potential threats to your financial security.

  • Personal identification information including government-issued ID numbers
  • Device information such as IP addresses, browser types, and operating systems
  • Usage data including pages visited, time spent on our platform, and feature interactions
  • Communication records from customer support interactions and service inquiries

Automatic Data Collection

Our systems automatically collect certain information through cookies, web beacons, and similar tracking technologies. This data helps us understand user behavior patterns and improve our fraud detection algorithms while maintaining service quality.

How We Use Your Information

Your information serves multiple purposes within our financial fraud prevention ecosystem. Primary uses include analyzing transaction patterns to identify suspicious activities, verifying user identities to prevent unauthorized access, and maintaining comprehensive security profiles for ongoing protection.

We also process your data for service improvement purposes. This involves analyzing user interactions with our platform, identifying areas where our fraud detection can be enhanced, and developing new features that address emerging financial threats.

  • Conducting risk assessments and fraud probability calculations
  • Sending security alerts and notifications about potential threats
  • Providing customer support and resolving technical issues
  • Complying with legal obligations and regulatory requirements
  • Improving our machine learning algorithms for better fraud detection

Information Sharing and Disclosure

felorithvuna maintains strict controls over information sharing. We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, certain circumstances require us to share information with authorized entities.

Financial institutions and regulatory bodies may receive relevant information when investigating suspected fraud cases. We also share data with law enforcement agencies when legally required and with our service providers who assist in delivering fraud prevention services under strict confidentiality agreements.

Third-Party Service Providers

We work with carefully vetted partners including cloud storage providers, payment processors, and security firms. All third parties must sign comprehensive data protection agreements and undergo regular security audits to ensure your information remains protected.

Data Security Measures

Protecting your information requires multiple layers of security. We employ industry-standard encryption protocols for data transmission and storage, ensuring that sensitive information remains protected both in transit and at rest on our servers.

Access controls limit who can view your information within our organization. Only authorized personnel with legitimate business needs can access personal data, and all access is logged and monitored for security purposes.

  • 256-bit SSL encryption for all data transmissions
  • Regular security audits and penetration testing
  • Multi-factor authentication for employee access
  • Secure data centers with physical access controls
  • Regular backup and disaster recovery procedures

Your Rights and Choices

Under Australian privacy laws, you have specific rights regarding your personal information. You can request access to the information we hold about you, ask for corrections to inaccurate data, and in certain circumstances, request deletion of your personal information.

You also have the right to restrict processing of your data for specific purposes and to receive copies of your information in a portable format. We provide tools within your account dashboard to exercise many of these rights directly.

  • Access your personal information and processing activities
  • Correct inaccurate or incomplete information
  • Request deletion of your data subject to legal requirements
  • Opt out of marketing communications while maintaining security alerts
  • Withdraw consent for specific data processing activities

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Transaction data and fraud prevention records are typically kept for seven years to meet regulatory requirements and maintain effective fraud detection capabilities.

When information is no longer needed, we securely delete or anonymize it according to established procedures. Some information may be retained in anonymized form for statistical analysis and service improvement purposes without identifying individual users.

Account Deletion Process

If you choose to close your account, we will delete your personal information within 30 days, except where longer retention is required by law or necessary for ongoing fraud investigations that protect other users.

International Data Transfers

Some of our service providers operate outside Australia, which may involve transferring your information to other countries. We ensure all international transfers comply with Australian privacy laws and include appropriate safeguards to protect your information.

Countries receiving your data maintain adequate privacy protections or operate under specific contractual agreements that provide equivalent protection to Australian privacy standards. We regularly review these arrangements to ensure ongoing compliance.

Changes to This Policy

We may update this privacy policy to reflect changes in our services, legal requirements, or data processing practices. Significant changes will be communicated through email notifications and prominent notices on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy changes indicates your acceptance of the updated terms.

Effective Date: This privacy policy was last updated on March 15, 2025, and takes effect immediately for new users and within 30 days for existing users.